Information you give us
When you use a contact form, a quote form, or the commercial security request form, we collect the details you submit:
- Name, company or organization, email address, and phone number.
- The subject and message you write, and, on the commercial security form, the site type, city, requested start date, coverage days, service duration, and coverage needs.
- The language of the form (English or French).
We use this information only to answer your request, prepare a quote, and follow up about security services. A copy is emailed to our staff and stored in our internal customer system. We do not sell personal information, and we do not use form submissions for advertising.
Information collected automatically
When you submit a form we also store:
- A one-way hash of your IP address (we do not store the IP address itself) and a shortened copy of your browser's user agent, used to detect abuse and duplicate submissions.
- How you reached the site: the referring page, the landing page, the form page, and advertising parameters present in the link you clicked (utm_source, utm_medium, utm_campaign, utm_content, utm_term, and the Google click identifier gclid). We use these only to measure which pages and campaigns produce inquiries.
Our forms are protected against automated submissions by Cloudflare Turnstile, which may process technical information about your browser to decide whether a submission is from a person. See Cloudflare's privacy policy.
Google user data used by our internal tools
Separately from the public website, A2A Security uses a Google account that we own to connect our internal reporting tools to our own Google Ads account, through the Google Ads API (the https://www.googleapis.com/auth/adwords scope). This access is used only to read our own campaign statistics — such as clicks, impressions, cost, and conversions — so we can report on our own advertising.
- We request access only to Google accounts that belong to A2A Security.
- We do not use Google user data to serve advertisements, and we do not sell, rent, or transfer it to third parties except to the service providers that host our systems, and only so they can provide that hosting.
- We do not allow humans to read this data except to investigate a security issue, to comply with the law, or for internal operations of the reporting feature itself.
- We do not use this data for any purpose other than providing and improving our own internal reporting, which is consistent with Google's Limited Use requirements.
How long we keep information
Inquiry records are kept for as long as we need them to respond to you, maintain our customer records, and meet legal and accounting requirements. You can ask us to delete your information at any time; see below.
Your choices
You may ask us to see, correct, or delete the personal information we hold about you, or to stop contacting you. Email info@a2asecurity.com or call 1-888-561-5507. We will respond within a reasonable time.
If you are in Canada, you may also contact the Office of the Privacy Commissioner of Canada. If you are in the European Economic Area or the United Kingdom, you may lodge a complaint with your local data protection authority.
Security
Form submissions are sent over HTTPS. Access to stored inquiries is limited to our staff and the systems that process them. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
This website is for businesses looking for security services. We do not knowingly collect information from children under 16. If you believe we have, contact us and we will delete it.
Changes
If we change this policy, we will update the date at the top of this page. The current version is always available at a2asecurity.com/privacy-policy.
Contact
1200 McGill College Ave, Suite 1100
Montreal, QC H3B 4G7
